Women’s Initiative – Recreational Boating and Fishing Foundation
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What is your minimum customer service standard? It's important to treat all customers with this standard no matter how much money they spend. Shep explains...
Do you treat all your customers equally? ... See MoreSee Less
1 month ago
This is why conducting round robin process at meetings is so important. If only extroverts are speaking with no time for introverts to process and contribute, then your business is missing out on half of the input and ideas of your employees.
CBS Sunday Morning
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Do opposites REALLY attract?
Author Susan Cain says a culture that has long favored the charisma and likability of extroverts should not leave people who are quiet and reflective on the sidelines. cbsn.ws/2L3aOtK ... See MoreSee Less