I've helped clients in the outdoors, wildlife, shooting industries, and more.
“Michelle did a thorough review of our shooting range and retailer programs that helped identify new opportunities for our association to enhance our member education and services and add additional value to NSSF membership.”
- Chris Dolnack, Senior Vice President & CMO, National Shooting Sports Foundation
Professional Hunter, a title some hunters assume due to their hunting prowess and success. But, it’s an earned title in Africa. On my recent 10-day hunt in South Africa, I meet some wonderful professional hunters – or “PH” as they’re called. A PH is required to accompany every foreign hunter there.
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Please, not another meeting! Photo by Bernard Hermant on Unsplash
“Wasted time”, “Redundant”, “Nothing is accomplished” and “No clear purpose;” these phrases appeared on sticky notes after I’d asked participants to post a meeting complaint. The question was asked as a part of a facilitation training I conducted and…
Are you meeting your customer's expectations? Here are some ways to close the gap between your customer's perceptions of you and their expectations of the retail experience. Let me know what you think - I'm getting my groove in writing. ... See MoreSee Less